AS
Andrew Spano
Serbia · 2026-04-24
KrispCall started out perfect two years…
KrispCall started out perfect two years ago (2024) and steadily deteriorated in tech, service, and functionality. So reviews will be skewed because early ones will praise it (as I would have). I use it for my business. We are now unable to receive phone calls on any device and three rounds of tech support have resulted in no repair. After we gave up using the mobile app, we switched to the online account service to make and receive calls and are told our computers are "offline" and that we should contact customer service. However, we wouldn't be able to receive that message if we weren't online! …
ReliabilitySupport
MT
Muneeb Tahir
Pakistan · 2026-04-28
Worst experince after 6 months of usage
Had been using there service for more then 6 months now. I had requested to get my a2p verfied. Even after 6 months they are asking me to wait for more time since there service provider is looking into my application to get verified. I have ended there service and moving forward with another compnay
VerificationSMS
AA
Awais Ahmad
Pakistan · 2026-07-30
Absolutely terrible experience.
Absolutely terrible experience. KrispCall happily took my money for a German phone number, but only after the purchase did they tell me I needed a completely different verification process with German business documents just to use it. I had already completed their KYC verification, yet the number remained locked with a "Document Pending" status. If these requirements are mandatory, why aren't they made crystal clear before customers pay? Now I've paid for a service that is completely unusable. Support was polite but couldn't offer any real solution except asking for documents that I don't have. …
VerificationRefund
YO
Your Office Manager
Philippines · 2026-05-12
LIARS, FRAUDULENT
LIARS, FRAUDULENT PEOPLE. THEY WILL OFFER SERVICES YOU NEED BUT THEY DON'T HAVE JUST FOR YOU TO PAY ASAP. BUT WHEN FACED AND ASKED FOR REFUND, THEY WILL NOT RETURN YOUR MONEY RIGHT AWAY. NEVER DO BUSINESS WITH THEM AGAIN. POOR CUSTOMER SERVICE. INCOMPETENT. DIFFERENT INFO RELAYED. NOT CONSISTENT.
BillingSupport
NE
nerissa eulalia
Philippines · 2026-04-27
Nice Company
Yes, i like it. People approach me so that I wouldn't be hesitant. I like how people check on me
Support
PK
Paul Kates
Canada · 2026-05-09
Useful app-based calling, but billing transparency could improve
I needed a Brisbane local number that could ring through to a mobile app while I’m overseas. KrispCall was ultimately able to provide that, and the core functionality works: someone in Brisbane can call a local 07 number and I can answer through the app over Wi-Fi or mobile data. Support was responsive, especially when I raised a billing issue. Some inbound calls from a Brisbane landline were initially charged at a much higher rate because they appeared as “anonymous” in the call detail report. After I flagged the issue, KrispCall investigated and credited the overcharge back to my balance, which I appreciated. That said, the onboarding and billing transparency could be better. …
BillingNumbers
RN
Rostome NADARI RostomeForex
Morocco · 2026-04-25
KrispCall has truly simplified my work
KrispCall has truly simplified my work! I can connect with clients overseas using local numbers, and the audio quality is flawless. Tools like the Power Dialer and bulk SMS save me so much time, and the platform is easy to use on both desktop and mobile. It’s affordable, efficient, and perfect for growing businesses. I’m very happy with KrispCall and would recommend it to anyone looking for a modern cloud telephony solution
DialerInternational
MA
Muhammad Aamir
Qatar · 2026-05-22
Our onboarding experience with KrispCall
Our onboarding experience with KrispCall was exceptionally seamless and efficient. Beyond the quick setup, the platform delivers robust functionality, particularly through its intuitive dialer, centralized team management, and detailed reporting tools. Backed by highly responsive customer support, it has proven to be a reliable, comprehensive VoIP solution for our team.
SetupSupport
ML
Mike Lenox
Canada · 2026-05-25
5 Stars from a customer of 3 years
Using the service for more than 3 years. Absolutely recommending.
Reliability
SA
Shanu Amrit
India · 2026-06-06
If your team is remote
If your team is remote, scattered across different time zones, or just tired of juggling multiple tools for calls, texts, and customer follow-ups, KrispCall is worth a serious look. I have been personally using this for a month, and this is the best tool with a genuine price
Remote teams
OG
Oliver Grayson
Laos · 2026-06-16
Simple Bulk sms feature that helps us reach customers faster.
We were wasting our lot of time messaging customers for sending updates and appointments reminders one by one, but now it has been really easy and convenient after started using Bulk sms feature inside the Krispcall. The setup is simple and easy to manage, and message delivery has been reliable so farr.
Bulk SMS
FE
Francis Ellis
Belgium · 2026-06-18
Useful CRM integration
Been using krispcall with our CRM for a few months now. Having calls and customer interactions logged automatically is saving a lot of time of ours. Sometimes there can be a bit delay before call activities appears, but those are also been solved quickly.Aside from that, the integration has worked well.
Integrations