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12 reviews from

Google Play Reviews

Android app reviews; by far KrispCall's weakest platform, focused on the mobile experience.

2.5
avg · 12 reviews
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All 500+ reviews
View on Google Play

The Android app rates just 2.1 out of 5 across 500+ reviews, KrispCall's worst score anywhere. Critical reviews describe forced logouts, calls that fail to connect from the lock screen, billing surprises, and verification lockouts. The positive reviews praise support responsiveness and the convenience of a second number, and the vendor replies to most complaints.

CS
Christopher Smith
· February 17, 2023
Google Play

First company I have ever seen who actually d…

First company I have ever seen who actually does not want customers?! Their sign-up page does not work for last two months. I saw another user asking the same question recently on the company own YouTube page and the answer was "due to high volume of traffic sign-ups temporarily disabled". Really? I can imagine the quality of service they are offering if that issue was already ongoing for 2+ months and still not resolved! Anyway apperently they they do NOT want YOU as a customer so Avoid!!!!

Signup
A
Andrww
· April 12, 2023
Google Play

DO NOT GO WITH THIS COMPANY! Beware! Dirty bu…

DO NOT GO WITH THIS COMPANY! Beware! Dirty business tactics. Phone app wouldn't work, I kept getting told it will be fixed, they kept telling me this until my cool off period finished, so when I asked for a refund they wouldn't give it to me. Phone makes a sound like it hangs up when it calls, so customers hang up Go with another company, this one just wants to take your money Even after asking to cancel subscription, and being told it was cancelled, they kept charging me.

RefundMobile app
MZ
Melissa ZV
· November 6, 2024
Google Play

DON'T WASTE YOUR MONEY AND TIME. This is the …

DON'T WASTE YOUR MONEY AND TIME. This is the most terrible calls provider and they have a horrible customer service. EVERY TIME I try to connect with them about issues they make me repeat everything again and again. They never solve problems. TRANSFERRING CALLS DOESN'T WORK. IVR MENÚ DOESN WORK. CONSTANT LACK OF CLARO AND CALLS FREQUENTLY BEING INTERRUPTED. APP ON PHONE DOESN'T NOTIFY CALLS AND SEND WHOEVER IS CALLING DIRECTLY TO VOICEMAIL.

Call qualitySupport
SR
Sudipto Ray
· June 16, 2026
Google Play

Disgusting service. They will ask you to sign…

Disgusting service. They will ask you to sign up with aggressive marketing and the moment you pay them all hell will break loose. First even after doing KYC multiple time they will keep saying your account not KYC verified and will restrict you. Then they will say your calls are complaint with their terms and will suspend the account and not refund you. Which also leads me belive they hear your private conversations and record them which is a SERIOUS DATA BREACH

VerificationRefund
MM
Michael Moats
· August 7, 2024
Google Play

Terribly misleading and barely any features. …

Terribly misleading and barely any features. Numbers won't work for WhatsApp and any foreign numbers, you have to have an address there. For some numbers they require documents but don't show where to upload them. App is bad, pricing is bad, and it doesn't work as advertised. I'd give it a zero if I could.

NumbersWhatsApp
TS
Tao Smith
· July 8, 2024
Google Play

Very buggy. If you receive a call whilst on t…

Very buggy. If you receive a call whilst on the lock screen you can answer it, but then you have to unlock the screen and go back into the app, and here it often fails. At other times the caller can't hear me properly and/or the cal just cuts out when try to answer. Also, the app takes 30 seconds to load, no idea why. I'm switching to a different provider now.

Mobile appCall quality
SH
Samantha Hodge
· August 13, 2025
Google Play

Slow activation & unfair billing! Paid for a …

Slow activation & unfair billing! Paid for a business number, but activation took 4–5 days with endless document requests. Still charged while waiting. Call quality is clear, but the signup process is frustrating and slow. Hard to recommend when you need a number urgently. The whole process should be made clear before you are purchasing the number.

VerificationBilling
JR
Josh Ritchey
· February 6, 2026
Google Play

The team is great and platform does exactly w…

The team is great and platform does exactly what it says. integrations need some work but they're an honest company and do everything they can to make it right when things aren't working as expected.

SupportIntegrations
OT
Or Tsury
· April 19, 2024
Google Play

Only after you signing up and choose a plan f…

Only after you signing up and choose a plan for 15$ you understand that you need to pay more 20$/5$(without SMS) for a number and buy credits. But besides that, everything works!

BillingPricing
MF
Michal Fornalczyk
· April 5, 2025
Google Play

it's all good. tbh of rather pay only for cre…

it's all good. tbh of rather pay only for credit or only for a subscription.. you have to pay for both.. bit the customer service is great the UI is intuitive .. it's good

PricingSupport
A
Arman
· April 20, 2026
Google Play

edit 2: The support team reached out and trie…

edit 2: The support team reached out and tried to understand and solve the issue. I like their proactive approach and and appreciate their new updates. -------- when I pick up a call, the application takes 1 minute to load... by the time it loads, the other side hangs up already Edit 1: There is a new update! but as soon as I pick up a call, my session expires!!! then I need to login to pick up a call!!! lol, epic fail.

Mobile appSupport
K
KRISHNA
· May 21, 2026
Google Play

The reason why I'm giving it 4 stars is becau…

The reason why I'm giving it 4 stars is because I got my refund otherwise that would be a 1. The reason I didn't like the service is because it's kinda misleading. If you are gonna buy this service, just make sure that there are some hidden costs behind it which are not explicitly mentioned 1: the subscription cost(not hidden) 2: the cost of having a phone number, cuz I couldn't see that anywhere while purchasing 3: credits, which are too expensive as compared to other providers like twilio.

BillingPricing
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