Best virtual phone number services in 2026
By Jean Luc Poitier, SEO and growth marketing strategist · KrispCall Reviews · Updated November 5, 2026 · Prices are per user per month on annual billing
We compare nine services on what decides the purchase: real entry price including seat minimums, what the cheap tier leaves out, and how each vendor is rated where reviewers are hardest on it. This site aggregates KrispCall reviews, and links to KrispCall earn us a commission, so we name the cases where a competitor is the better pick.
1. KrispCall
From $12/user/mo · G2 4.5 (350+) · Trustpilot 4.3 (570+) · app stores ~2.0
Cheapest entry in this list with no seat minimum, virtual numbers in 100+ countries, one free US, UK, or Canada number per user, and 100+ CRM integrations. Every plan includes a monthly calling and SMS allowance (200 minutes per user on Starter), usage beyond it is billed on top, there is no free trial (14-day refund window instead), and some numbers require identity documents after purchase. Reviewers consistently praise its support speed; critical reviews center on that verification step, refund timing, and the mobile apps, which rate near 2 stars on both app stores while the web platform rates well.
2. Dialpad
From $15/user/mo · G2 4.4 (4,000+) · Trustpilot 4.0 (3,200+)
Real-time transcription and AI call summaries ship on every plan, with unlimited US/CA calling and a 14-day trial. The Pro tier needs three licenses, and its unlimited calling is domestic. It is one of the most heavily reviewed vendors in the category.
3. Quo (formerly OpenPhone)
From $15/user/mo · G2 4.7 (3,200+) · Trustpilot 4.2 (1,100+)
OpenPhone rebranded to Quo in September 2025. The product is the same, and its shared-number model turns any number into a team inbox for calls and texts, with unlimited US/CA calling and texting and one free number per user. It focuses on the US and Canada, and telecom taxes and texting registration fees land on top of sticker price.
4. JustCall
From $29/user/mo · G2 4.3 (2,300+) · Trustpilot 3.8 (740+)
Unlimited inbound minutes and AI transcription from the entry Team plan (US and Canada outbound is capped at 1,000 minutes per user under fair usage), plus power, predictive, and multi-line dialers higher up. It has a two-license minimum, so solo users effectively start at $58 a month. Ignore the $19 plan in older roundups; it is a legacy tier from before June 2025.
5. Aircall
From $30/user/mo · G2 4.4 (1,500+) · Trustpilot 3.0 (1,000+)
It has 250+ integrations and mature call-center workflows, and its three-license minimum puts real entry at $90 a month. Power dialer and advanced analytics sit on the Professional tier. Its low Trustpilot score is driven by auto-renewal and billing complaints.
6. CloudTalk
From $25/user/mo · G2 4.4 (1,600+)
It has local numbers in 160+ countries (the widest coverage here), a call-quality reputation reviewers back up, and a 14-day no-card trial. Dialers and most AI live in the $49 Expert tier or as paid add-ons, so a fully equipped seat costs several times the sticker.
7. MightyCall
From $20/user/mo · Capterra 3.8 (96)
MightyCall packs call-center tools into a business phone plan. Core includes unlimited calling and messaging under a fair use policy, three numbers, call recording, and API access, and Pro ($38) adds a supervisor workspace, live call monitoring, and AI call summaries. Every plan needs at least three users (five on Enterprise), so the real entry is $60 a month, and extra or international numbers are paid add-ons. The free trial is 7 days and 100 minutes, and taxes and fees are added to the invoice.
8. RingCentral
From $20/user/mo · G2 4.1 (1,200+) · Trustpilot 1.7 (2,000+)
It puts phone, video meetings, and team messaging in one app, with unlimited US/CA calling on every plan, and comes from a public company founded in 1999. Toll-free minutes and SMS are capped per plan, monthly billing adds $10 per user, and its Trustpilot reviews center on cancellation and billing disputes.
9. CallHippo
From $18/user/mo · G2 4.5 (375+) · Capterra 4.4 (680+)
It is the only vendor here with a $0 Basic plan, free for the first 6 months, after which you have to upgrade to Starter. Paid tiers have a 10-day no-card trial. Call recording and transcription start on Professional ($30), deeper AI analytics are a paid add-on, and its Trustpilot reviews split between 5 stars and 1 star, with billing and cancellation complaints behind the 1-star ones, so read the fine print before upgrading.
Virtual phone service FAQ
What is the cheapest virtual phone number service?+
Of the vendors compared here, CallHippo's Basic plan (free for the first 6 months) is the cheapest way to start, and KrispCall has the cheapest paid entry at $12 per user per month on annual billing with no seat minimum. JustCall, MightyCall, and Aircall enforce seat minimums that raise their real starting bills to $58, $60, and $90 a month.
Which virtual phone service is best for international numbers?+
CloudTalk covers the most countries (160+), and KrispCall covers 100+ at a lower price with one free US, UK, or Canada number per user. The US-centric options (Quo, Dialpad, RingCentral) bundle unlimited domestic calling instead of broad country coverage.
Why do these vendors score so differently on G2 and Trustpilot?+
G2 reviews come from verified software buyers rating the product; Trustpilot attracts billing and cancellation disputes. A Trustpilot score also depends on whether the company invites customers to review, which lifts the average. Aircall (4.4 vs about 3.0) and RingCentral (4.1 vs 1.7) show the widest gaps. Read both before buying, and check how each vendor handles cancellation.