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12 reviews from

G2 Reviews

Verified business-software buyers, mostly small-business sales and support teams.

4.6
avg · 12 reviews
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All 360+ reviews
View on G2

G2 reviewers rate KrispCall 4.5 out of 5 across 360+ reviews, with ease of use and customer support the most-tagged strengths. Criticism clusters around cost, number provisioning delays, gaps in advertised integrations, and a mobile app that lags behind the web dashboard.

MB
Maxeno B.
Project Manager · 2022-08-01
G2

Perfect for businesses who operate in multiple locations, or for business owners like me.

I have started using this system instead of the office phone systems we have used in the past. Because of Krispcall, we can now receive and make calls from anywhere in the world. We have virtual numbers from different countries, so we can receive customers from any country and call them back at a local rate. Krispcall is constantly upgrading their product, making it even better. Dislike: There is nothing that I dislike about krispcall however, I have a few suggestions. I would like to see the addition of call reports which will help to see the detailed call insights of the customers.

InternationalNumbers
AP
Aleksandr P.
Enterprise (> 1000 emp.) · 2023-06-27
G2

The most advanced service

Excellent service. You can connect multiple numbers from different countries from one control panel and customize your IVR menu, voice mail, upload your greeting, and their robot can voice your text greeting! I've been using their services for over a year now and am very satisfied. I recommend them to everyone! Dislike: I like everything very much. It would be even better if the multilingual interface ever appeared. I would also like it to be possible to set after what time to redirect the call to the answering machine. And if the app updated in the background without having to manually re-enter credentials after the update, that would be great. But that's just a wish. It's very good anyway!

IVRNumbers
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Thomas N.
Administrative Support Professional · 2023-08-18
G2

Great experience with KrispCall

Just when I needed it! It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home . Dislike: Can be expensive but valuable to have!!!!

NumbersPricing
NC
Nathan C.
Customer Support Representative Lead · 2024-07-15
G2

Great

I find the user interface very intuitive and easy to use. Also the support team is highly responsive and always ready to help. And the integration with hubspot is very easy. Dislike: One minor issue I have with Krispcall is the occasional Latency in call quality which may be caused by ISP.

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Matthew J.
ASSOCIATE FELLOW · 2024-07-18
G2

Does what it meant to with great support

Been using KrispCall for a while now and the service is great and the customer support is so responsive Dislike: Takes a few days to get new numbers when signing up new clients

SupportNumbers
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Zosia G.
CEO · 2024-08-08
G2

Its great for remote working

I like I can use USA number from India as I'm travelling and I'm always connected with important clients. Dislike: IOS app needs some improvements in it, ui is abit confusing

InternationalMobile app
LC
Leon C.
Startup Founder · 2026-07-06
G2

Effortless Auto-Dialing with Handy Ringless Voicemail Drops

It just dials.I load my contact list, set the priority, and it works through it automatically. Skips unanswered calls and moves on. No one has to sit there waiting to see if someone picks up. The ringless voicemail drop is a nice touch too. If someone misses my call, they still get context before calling back. Dislike: I wish there were a bit more flexibility in how you filter contacts before a campaign. Right now, it gets the job done, but i'd like more control over sorting before the dialer starts running.

Dialer
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Owen B.
QA Analyst · 2026-07-08
G2

Pipedrive Keeps Our Deals in Sync Across Time Zones

Pipedrive connects well and that's the main thing for us. Calls save to the right deal on their own, no one has to add anything. We work in different time zones so everyone being able to just open a deal and see what happened is really helpful. Dislike: Finding the right settings take more clicks than it should. It works fine once you know where to look but it took some time to figure out. The help docs are okay for basic stuff but didn't help much when we had a more specific question.

Integrations
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Abdul-Raqeeb H.
SDR and BDR · 2026-07-11
G2

Easy Navigation with Impressive Number and Dialer Feature.

I really like the easy navigation, along with the impressive number and dialer features. Dislike: I think there should be a free trial available so users can try it out before making a commitment.

DialerPricing
TW
Techsys W.
Founder · 2026-07-23
G2

KrispCall Made Our Business Calls Simple and Reliable

I am using KrispCall 2 years I am very happy with their service. KrispCall dashboard and call recording facilities are very helpful. Now my business stable because of KrispCall virtual phone system. If someone needed international phone number for your business go for KrispCall. Dislike: I am not dislike. KrispCall is very good service provider company

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Jefferson U.
Marketing Head · 2026-08-01
G2

Instantly Activated Virtual Numbers with Crystal-Clear International Calls

The ability to instantly purchase and activate virtual phone numbers from different countries is a game-changer. It allowed my business to establish a local presence in international markets without needing a physical office. The setup was incredibly fast, and the international call quality is surprisingly clear Dislike: The mobile app is already very good and reliable, but I would love to see even more advanced customization options in the mobile interface in future updates, similar to what is available on the desktop web version. It's a minor nitpick, but having the full feature set on mobile would be perfect

NumbersInternational
IT
Ibrahim T.
CEO · 2026-08-04
G2

Easy Setup, Reliable Calling

I've been using KrispCall for outbound calling, and the setup was straightforward. The interface is easy to use, call quality has been good, and features like SMS and Power Dialer are useful. Overall, it's been a good experience so far. Dislike: KrispCall has been easy to use and reliable. One improvement I'd suggest is adding more detailed call reporting and analytics to help businesses track team performance more effectively.

SetupDialer
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